"28. 20 years in medical transportation taught me something about vehicle maintenance, that most operators treat as a cost center rather than a patient safety system. A vehicle breakdown mid-trip isn't just an operational inconvenience. It's a patient stranded, potentially in an unfamiliar area, possibly post-treatment, possibly in pain, definitely frightened. After two decades, I've built maintenance schedules that are more conservative than manufacturer recommendations. Because the cost of preventive maintenance is predictable and manageable, the cost of a breakdown with a dialysis patient in the vehicle, financially, operationally, and relationally, is exponentially higher. Every fleet decision should be evaluated through the lens of patient impact, not just asset management. Vehicles in this industry aren't equipment. They're the primary patient environment. Hi, my name is Navdeep Maju. I'm your medical transportation specialist. You can find me at BeyondRide.com. Again, that's BeyondRide.com."