"This surveillance video shows federal immigration officers entering a Madison laundromat during this week's ICE operations. The owner of two Little Big Load laundromats say he never imagined something like this would happen at his businesses after more than three decades. Community organizations reported multiple people were detained Tuesday. Now the owners say business has dropped significantly and they're hoping customers feel comfortable coming back. Madison police say they were not notified before the federal operation and were not involved because it was a federal investigation."